JTB Custom

JTB Custom enables brands to build, manage, and expand market leading customization programs, powered by our proprietary software. Customization enables brands to offer consumers what they want, when they want it, resulting in increased conversion rates for your e-commerce business, increased sales volume, price premium, reduction of discounting, lower finished goods inventory, higher conversion rates and deeper customer engagement.

Create, enhance, or expand your custom offering: Whether you are currently offering custom and looking to upgrade your capabilities, are planning to offer custom, and want to make sure you get it right, or you need a low-cost, turnkey way to launch a custom program, JTB Custom can help. We provide brands critical guidance and support through the preparation, planning, implementation, and continuous improvement of their custom offering.

Comprehensive configuration and order management software: Silhouette is our proprietary software, developed after years of watching brands struggle with inadequate configurator solutions, and is the only complete custom product software solution on the market. It's unique in combining custom product configuration with order management capabilities to keep the entire user experience, order management, and accounting systems aligned in one simple, powerful package.

Production and fulfillment services: We provide a turnkey production service to get brands into custom quickly. Our partners have more than 175,000 square feet at facilities in California, Indiana, and Colorado, with 3D dye sublimation, DTG printing, embroidery, cut and sew, direct UV printing, laser etching, heat transfer, and screenprinting.